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NHS Supply Chain’s CEO discusses a new Target Operating Model & DHSC publishes Supplier Code of Conduct

By August 5, 2022No Comments

NHS Supply Chain Chief Executive Officer, Andrew New, has spoken with the National Health Executive on the topic of delivering a new Target Operating Model to benefit health system performance. The existing NHS Supply Chain operating model was launched by the NHS in 2019, and has now had to respond to a focus on elective recovery, and the new ICS structuring.

Research is underway, with influence from other economic sectors, on how the next iteration of the TOM would look, and work. In accordance with the NHS Long Term Plan, the Supply Chain team want to deliver the below outcomes:

  • Becoming more flexible and resilient
  • Easier for our NHS partners to work with us
  • Bring even greater value to the health and care system
  • Excel in procurement
  • Connect supply chains


“…we are looking to change our service provider model by implementing a new category management service with five distinct categories where three of the new categories being directly managed by NHS Supply Chain and the remaining two continuing to be delivered through a service provider model, overseen by NHS Supply Chain”, said Mr New to the NHE.

Please find the full article on the e-magazine copy of the National Health Executive here.

DHSC Code of Conduct

In other Sustainability news, the Department for Health and Social Care has published a supplier code of conduct. It sets out the standards and behaviours that are expected from suppliers, and the importance of sustainability as an objective of our procurement policy.

It covers standards of behaviour, sustainability and treatment of DHSC employees. Please find the code of conduct page here.


Natalie Creaney