BIVDA held a meeting with Industry representatives last week to begin the alignment across the sector for a set of standard KPI’s for adoption into managed service contracts.

This is the first step towards a mass KPI replacement across managed services and in return provide a cost reduction to the NHS (initially England based on the removal of risk). This is to be a collaboration to remove cost, when risk is removed, then cost can be too to end up with a win/win situation. The sector through BIVDA…